Not a good start to the day

Just had a ruinous start to the day with a visit from a representative from the RPA. The RPA managed to make a field which is unchanged in 18 years into an 'ineligible' feature!  The rep from RPA agreed that the field was eligible but on all other counts decided the RPA 'thermal' imaging was completely correct.  She measured nothing and was determined to agree with the thermal and to disagree with our Google Earth images which she said were not recent.  I am absolutely fed up with dealing with this ghastly bureaucracy - our fields have been 'shrunk' three times since the RPA scheme was introduced.  No amount of reasonable communication does any good whatsoever and the whole exercise is to save DEFRA money at the expense of small-holders like us.  I am very fed up!  The RPA rep was, I am sure, only doing her job and following guidelines but that fact doesn't help and the visit still ruined my day.  I am still recovering .... slowly.